BizExpress

Privacy Policy

Last Updated: April 16, 2025

1. Introduction

At BizExpress, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information, such as:

  • Your name, email address, and contact details
  • Billing information and payment details
  • Business information
  • User preferences and settings
  • Information you provide when creating an account

2.2 Non-Personal Information

We may also collect non-personal information, such as:

  • Browser type and version
  • Operating system
  • IP address
  • Device information
  • Usage data and analytics information

2.3 User-Generated Data in the SaaS Platform

Our platform allows you to input, store, and process various types of data for your business operations, which may include:

  • Customer information and contact details
  • Business records and transaction data
  • Communications with customers
  • Scheduling and appointment data
  • Payment information

Data Ownership and Control: Any data you enter, import, or create within the BizExpress platform belongs to you. We act as data processors, not owners, of this information. You retain full rights to your data at all times.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our platform
  • Improve, personalize, and expand our platform
  • Understand and analyze how you use our platform
  • Develop new products, services, features, and functionality
  • Process transactions and send related information
  • Send administrative information
  • Respond to comments, questions, and requests
  • Send you marketing and promotional communications
  • Find and prevent fraud

3.1 Our Data Protection Commitment

No Data Selling or Sharing: We do not sell, rent, or trade your personal information or business data to third-party data brokers or marketing companies. The data you entrust to us is used solely for providing and improving our services to you.

Limited Data Sharing: We do not share your information with third parties except as necessary to provide our services (such as payment processing or cloud storage), as required by law, or with your explicit consent.

Anonymized Analytics: Any usage data we collect for analytics, product improvement, or statistical purposes is anonymized and aggregated. This means it cannot be used to identify you or your specific business operations.

Expressed Purpose Only: Information captured and recorded by users into the BizExpress platform is used only for the expressed purposes of providing our services to you. Your business data remains yours and is used only to deliver the functionality you expect from our platform.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

4.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4.2 Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers have access to your information only to perform these tasks on our behalf and are contractually obligated to maintain the confidentiality and security of your data.

4.3 What We Don't Do With Your Data

We do not:

  • Sell your personal information or business data to third parties
  • Share customer information you've collected with other businesses
  • Use your business data for purposes beyond providing and improving our services
  • Mine your business data for insights that we monetize separately
  • Retain your data unnecessarily after you've discontinued our service

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5.1 Data Retention and Removal

We retain your data only for as long as necessary to provide you with our services and for legitimate business purposes such as maintaining the performance of the platform, making data-driven business decisions about new features and offerings, complying with our legal obligations, and resolving disputes.

If you request the deletion of your account, we will remove your personal information from our systems within 30 days, except for information that we are required to retain for legal or accounting purposes.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we have about you
  • The right to request the correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to restrict or object to our processing of your personal information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information at the bottom of this policy.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

BizExpress
Email: support@bizexpress.app
Phone: (818) 873-3518